Puzzledrome

Privacy Policy

Version date: November 2012

This privacy policy sets out how Sirius Media Services uses and protects any information you provide us with when you use the Puzzledrome website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this statement.

We may change this policy from time to time by updating this page. If we do make any changes we will also change the ‘Version date’ above. We encourage you to revisit this document periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information from you:

  • Name and contact information, including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What we do with the information

Any information obtained from you will be used to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To maintain our internal record keeping.
  • To improve our products and services.
  • To send promotional emails from time to time about new products, special offers or other information which we think you may find interesting.

From time to time we may also use the information you provide to contact you for market research purposes and to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Although the information you provide when registering with our website is securely protected on our server we cannot guarantee the security of that information while it is in the process of being transmitted to us.

How we use cookies

A cookie is a small file placed on the hard drive of your computer or other mobile device, subject to your agreement, by a website which helps analyse web traffic or lets you know when you visit a particular site. Cookies allow a web application to respond to you as an individual and tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives the website access to your computer or to any information about you other than that which you choose to share with the website.

The only cookies the Puzzledrome site uses are ‘analytical’ cookies which enable us to identify which pages you are using and whether you are logged in. These help us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

By registering to use our website you are giving your consent to our website setting these cookies on your computer or other mobile device. If you choose not to accept these cookies, their absence will reduce the functionality of the website and will prevent you from taking full advantage of it.

If you wish to withdraw your consent for us to set cookies, having previously given it, you should contact us by email or letter to the addresses given in ‘How to contact us’.

Links to other websites

Our website may contain links to other websites which we believe you may find of interest. However, once you have used a link to leave our site, you should note that we do not have any control over other websites. We cannot be held responsible for the protection and privacy of any information which you provide while visiting another website, and any such site is not governed by this privacy statement. You should always exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on our website, look for the box in which you can click to indicate that you do not want the information to be used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing or sending an email to us at the address below.
  • We will not sell, distribute or lease your personal information to any third party unless we have your permission in writing in advance or are required by law to do so.
  • If you believe that any information we hold about you is incorrect or incomplete, please write to or email us as soon as possible at the address below.
  • Upon your request we will supply you with full details of any personal information which we hold about you under the Data Protection Act 1998. A fee of £5.00 will be payable. If you wish to have a copy of the information please write to the address below enclosing a cheque for £5.00 payable to Sirius Media Services Limited.

How to contact us

By post:

Sirius Media Services Limited,
Suite 3, Stowmarket Business Centre,
Needham Road,
Stowmarket,
Suffolk,
IP14 2AH

By email: info@puzzledrome.com